Gorgeous hotel, it was like staying in our own luxurious, comfortable apartment. The works did not disturb us once, so don't be put off by the talk of renovations. The staff were so friendly and helpful, with a particular shout out to Alba. She was so accommodating upon check-in. If we come back to Madrid, it'll definitely be here we choose to stay!

Rebecca Verenigd Koninkrijk

Great hotel in a perfect location. Staff at the restaurant were wonderful.

Anne Verenigde Arabische Emiraten

The room was clean and comfy. Staff were friendly and helpful. The room was spacious and clean. The toilet was huge and clean.

Yousef Qatar

Interior is amazing, its like a real palace. Its close to the city centre, so you can walk to all the important sightseeing spots. Room was very spacious and amazing. Bathroom was also big with 2 sinks and all things you need were provided. Great inhouse restaurant with a separate bar area.

Dimitar Verenigd Koninkrijk

This hotel definitely has character, so staying there is quite an experience. The building is impressive, especially the internal main halls, including the area of the Rotonda restaurant. The location is excellent. The room was spacious, with a desk that could be used for work, nice ceilings, a bathroom with marble, and it was clean. I stayed in a room that looked into the interior open space of the building, which includes the Rotonda roof, something that is interesting at night when it is lighted. The staff was polite and helpful. I also had dinner at the Rotonda restaurant, which I enjoyed — the food was tasty.

Georgios Zwitserland

The location is perfect; rooms are spacious, clean, and comfortable. The staff is friendly and helpful.

Dogancan Turkije

A wonderful hotel with both excellent staff and service. It matches perfectly its 5 Star rating. Would highly recommend it. Breakfasts were incredible with such a wide choice of foods.

Larry Canada

Everything was excellent. 😊 thank you for making our stsy great with your outstanding service

Shahla Verenigde Arabische Emiraten

Excellent location, beautiful building, a true 5-star hotel

Vladimir Cyprus

Location is great. The hotel bar, i.e. coffee etc very bad and overpriced for the quality. Room is clean and comfortable, but windows were old, even looking to a side street, the room was very noisy all night long.

Fulya Turkije